FAQ

DISCLAIMER

About information provided by Calvin’s Good Foods & Cara Redpath

(online and in person)

Any information provided by us is not intended to diagnose, treat, cure or prevent disease. We always recommend referring your health queries to a qualified medical practitioner or your GP.

WHEN WILL THE PRODUCT BE READY FOR SALE

We are currently in the process of setting up production and improving our packaging. We will announce we start selling our coconut bread on this website, our social media channels and our mailing list which will be soon.

SHIPPING FAQs

1. How much does it cost for shipping?

It will be a flat rate charge. Meaning £X for any weight of parcel. We are charged £X minimum per parcel, we make no profit whatsoever on this! The exact price is to be confirmed.

2. What Company do you use for shipping?

To be confirmed.

3. How long does it take to receive your items in the post?

We currently have set dates for our deliveries.

4. When do deliveries happen when there is a Bank Holiday?

Our courier does not collect or deliver on an English Bank Holiday so for instance on May Day week we can only do delivery on Wednesday, Thursday and Friday as we do a next day delivery. We do not do deliveries on a Monday. This ensures that the products arrive fresh as a daisy.

5. When can I order?

As a Start Up, we currently only do specific dates for producing and shipping our product. For more information please email us to be signed up to our mailing list for updates happiness@calvinsgoodfoods.co.uk .

6. Can I return my products?

We’re very sorry, but our products are made to order and cannot be returned.

7. What happens if my products arrived damaged?

If your products arrived damaged please contact us directly asap on happiness@calvinsgoodfoods.co.uk and we will do our best to resolve the problem. Please include photos and description.

8. I have changed my mind and would like a replacement or refund, is that possible?

Unfortunately, we can’t offer a replacement or refund for any items you change your mind about after your delivery.

Get in touch!

If you are interest in our product please contact us on happiness@calvinsgoodfoods.co.uk and follow us on Twitter, Facebook, Instagram and Pinterest. We would love to hear from you!